Strategic Consulting

Our Strategic Consulting includes Business/eBusiness Strategies and Roadmap, CRM/eCRM Strategies and Roadmap, Website Reviews and Analysis, Vendor Selection Methodologies, Project Management and PMO, and Independent Verification and Validation.

We already spent a small fortune to hiring a consultant.  Do we really need independent validation & verification?

The short answer – yes!  While on the surface, it may seem redundant, it makes sense to have an objective set of eyes evaluating the progress and success of any new large-scale organizational change and technological advancements.  We can identify room for improvement, point out potential obstacles, and evaluate the overall success of the project.  

What is PMO?  Why would I need it?

PMO stands for Project Management Office.  Most businesses are brimming with ambitious goals, creative ideas, and half-finished projects!   They don’t have the infrastructure – internal support, budget, staffing, etc, to realize them.  Having a PMO helps organizations plan, budget and stay-on track.  A PMO also details repeatable processes and procedures and provides training and support for employees.  Contact us to find out how a PMO can improve your business.

What is CRM?

CRM is Customer Relationship Management.  At its most basic, it’s the processes you use to get customers, keep them, and hopefully expand your relationship.   How complex your CRM strategy is depends on the size of your business and how fast you want to grow.  Contact us for information about how you can improve your customer outreach and retention.

I have a website.  Isn’t that enough to get my business noticed?

Probably not.  Customers and even more so, potential customers, need to find you.  If the search engines aren’t finding you, no one else will either.  You may need to consider search engine optimization or content upgrades.   We can provide an objective analysis of your existing website and offer suggestions to make it work harder and more successfully for your business.  Contact us for an appointment.